Here are some questions that come up often.  If you need any additional help, please do not hesitate to email us at goldarrowstudios@gmail.com

How soon will I receive my order?

All of my jewelry is handmade at the time of order for the most part, unless notated as ready to ship.  With that said, production time is 1-2 business days.  I will ship within that time frame.  If you need an expedited order, please choose express option listing (one per order)  to put your order at the top of my list.  

What type of metals do you use?

Most of my jewelry is made with gold filled, sterling silver, or stainless steel.  It will be notated on the types of metals use.  I try very hard to use quality metals that still keep the jewelry affordable.

How do I know what size bracelet to purchase?

To determine your bracelet size simply take a string and wrap it around your wrist till it touches.  Measure that amount and add a 1/2".  This will give you very good idea on what size will best suit you.  

Are your pieces lead and nickel free?

Yes.  And in most cases also hypoallergenic (stainless steel).

Do you take custom orders?

I do take custom orders, it is one of my favorites. Because there is more design time that goes into those pieces there is a $3 up-charge for custom work (effective January 1, 2019).  This will be added on to your price.  For custom work, please email me at goldarrowstudios@gmail.com.  

Do you ship internationally?

As of right now, no.  But email me (goldarrowstudios@gmail.com) and I would be willing to work something out and get you a price.

Do you do events?

I do participate in local events.  I am located in the Cleveland, OH area.  Please visit my events page to stay up to date on where I will be. 

How do the essential oil bracelets work?

Are you a lover of essential oils?  Have wanted to be able to diffuse on the go?  At Gold Arrow Studios we have an amazing line of essential oil bracelets to help you diffuse while out shopping, hanging with friends, or just lounging around.  Each EO bracelet will have one to multiple lava rocks.  These are porous rocks that will absorb a drop of oil and hold that oil in for a hours giving you all benefits as if you were diffusing at home.  You can reuse the same oil or use a new oil.